FREQUENTLY ASKED QUESTIONS

1. What styles of photography and videography do you prefer?

 

We stick to a classic style in both color correction and composition. Our approach focuses on timeless, natural aesthetics that remain relevant for years to come.

2. How do you edit photos and videos?

 

All our packages include professional editing. Photos are retouched to enhance skin tones and remove minor distractions, such as objects in the background. Videos are carefully edited with attention to storytelling and detail, creating a cinematic experience.

3. How many photos will I receive?

 

We deliver a minimum of 50 photos per hour of work. For an 8-hour wedding day, you can expect 800–1000 professionally edited photos, depending on the event’s pace and number of participants.

4. How soon will I get my photos and videos?

 

We provide sneak peek photos within 1–2 days after the wedding. The full gallery of photos will be delivered within one month, while videos are completed within two months.

5. How does payment work?

 

After signing the contract, you make a deposit to secure your date. The remaining balance is due one day before the wedding, so you can fully enjoy your event without any additional worries.

6. Can I customize a package to fit my needs?

 

Yes, we can create a personalized package if the standard options don’t suit your needs. You can also add extra hours or additional services.

7. What if I feel uncomfortable in front of the camera?

 

Don’t worry! We can capture your day in a documentary style, or you can book an engagement session with us to get comfortable before the big day. This helps you feel more relaxed and see us as friends rather than strangers with cameras.

8. Is travel time during the wedding day counted as working hours?

 

Yes, travel time is considered working hours if it occurs during the wedding day. For example, if it takes 2 hours to travel from the ceremony to the reception venue, that time will be counted as part of the working hours.

9. How are transportation costs calculated?

 

Transportation costs are calculated at $0.67 per mile (round trip).

10. Can we order additional video content?

 

Yes, you can order additional films. For example, besides the 10-minute highlight film, we can create a documentary-style film that includes all the best moments from your wedding day.

11. Do you recommend hiring more photographers and videographers for larger events?

 

For events with more than 60–80 guests, we recommend hiring two photographers and two videographers to ensure all important moments are captured. This allows us to provide comprehensive coverage of your special day.

12. Is the deposit refundable?

 

No, the deposit is non-refundable. It serves as confirmation of your commitment to work with us and guarantees your date is reserved.

13. Do you ensure privacy for personal moments, like vows or letters?

 

Absolutely. We respect your wishes for privacy. If you prefer to keep personal moments, such as vows or letters, private, we will exclude them from online trailers while including them in your artistic film.

14. Do you use lighting equipment?

 

Yes, we use lighting equipment when needed, especially during speeches and the first dance, to ensure key people are well-lit.

15. What is your experience in wedding photography and videography?

 

We have over 10 years of experience in the wedding industry and have captured hundreds of weddings. Our extensive experience ensures we can handle various situations and deliver exceptional results.

16. Can I order a wedding album?

 

Yes, we offer the option to create a physical wedding album for those who want a tangible memory of their special day.